Did you check the product to make sure you had all the parts before heading home this time?![]()
We bought an item at Lowes last night. Opened it this monring to discover it didn't have all the pieces nor the paper work. We took it back today. On the way to the store we remembered they won't give your money back for 15 days if you wrote a check, or they will give you in-store credit. We wanted money NOW. They didn't have another one to exchange it, and I didn't want store credit since we could use our money now. I whined and whined, the manager kept saying he can't give us our money back, he has no way to do it, it is nation wide store policy, he can't, that's that. I whined. I told him I understood why they have to have the policy (because of all the crooks), but when we bought the item we also expected to get home with all of it. And that we live 40 miles away! Ha, we go to Boise every week anyhow so that wasn't an issue, but that was my secret. I told him I'd give him my credit card number to guarantee our check was good. Then I asked if the check had actually been deposited yet since it was last night that we were there. He went wherever to look. We were called to another register, he pushed a zillion buttons and gave us our money back! And, yes, the check had already been deposited. Soooooooooo I won! I got my money back! My question...how did he do it if he no way can do it?
We thanked and thanked him, then went to another store and bought the same item.
Did you check the product to make sure you had all the parts before heading home this time?![]()
Worry is like a rocking chair: It gives you something to do, but it doesn't get you anywhere. (Erma Bombeck)
http://img.photobucket.com/albums/v4...lgreenmm-1.jpg
Yup, opened it when we got to the car. lol
Winning is nice![]()
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DARN IT!!
Typed a whole rant about the local dollar store, and when I clicked "submit", it took me to the log in page and then gave me a blank page again.
If this one works, I'll try again.
Ima Teacher
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Good job at whining!!! Way to go!
"What is popular is not always right; what is right is not always popular!"
OK. . . take two.
I've figured out that managers have a lot more control over what policies they can change than they like the average consumer to know.
I live in a very small town, so we have two grocery stores, three dollar stores, and a Rite-Aid for our shopping pleasure.
One dollar store used to have a "check acceptance policy" like none I've ever seen. Their "database" was a plastic file box with index cards. If you wanted to write a check, you had to fill out a card which had to include name, address, home and work phone numbers, SSN, bank name, bank account number, and a copy of a driver's license AND a second ID or CREDIT CARD. I try really hard not to pitch fits in public, but I couldn't believe that one. After voicing my opinions on their "policy", I left my intended purchases on the counter and left! The manager met me at the door where she told me that she'd be happy to take my check without the "requirements". I didn't do it that day, but I did go back another day--and I wrote a check, without having an "information card" on file.
I recently had to return a $10 item to another dollar store, and I had an interesting conversation with the manager. At first, the cashier told me that I couldn't have my money back until 10 days after I wrote the check. (It had just been 1 day.) Typically, I'm a cash or credit gal. That time, however, I had used my debit card. I had no clue that a "check clearing" policy would apply to a debit card. Since I didn't need $10 of other items that day, I was prepared to go back home with my item and come back in a few days--no big deal, it was on my way home anyway. In the meantime, the manager--who was running the other register--told her she'd take care of it. She gave me my money back because she knows me. (I'm in quite a bit.)
She told me that they have multiple people PER DAY who try to return items that have been paid for with bad checks. She said that most of them get REALLY mad when they can't get their money that day. She also told me about the two women who always shopped together. One would buy items with cash, and the other would steal identical items. The next day or so, they'd return the "bought" items for the cash---and they still had the stolen items. I stopped in last week after work, and the police had some women detained. Two of them had asked the workers for assistance while the third made off with close to $1000 in medicines--and other supplies for making meth. Hubby takes Sudafed along with his prescription allergy medication--per doctor's orders--and I used to buy two packages (96 pills each) at a time so I didn't have to worry about buying it so often. Now I can't do that because of all the meth lab problems!
Geez. . . . crooks make it hard on the rest of us!!
Ima Teacher
Be my friend!
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You can say that again, Ima.
I get so tired of being treated like a criminal every time I try to spend my hard earned money in some establishment because some sleeze bag once screwed the company over. I get tired of having to go into gas stations to inform the clerk that I intend to fill up, here's my deposit and please turn the pump on and then have to go back in to pay the balance or receive my change. I've had it!
I dress respectably, act accordingly, and ALWAYS pay for my purchases. I have been known to inform a clerk of an error that they have made in ringing up my purchases even if they are in my favor. I'd like to stop paying for others immorality.
And now, I'm going to go back to being my happy-go-lucky self despite being oppressed at every bend.
I've heard that four out of every three people have trouble with fractions.
Tom, my husband did bring up to the man how quickly the checks clear now. Maybe that helped, I don't know. It was when I asked him if the check had already been deposited that he went wherver to check.
And Ima, good for you for winning too! I know there are crooks that write checks then want refunds, but I sure had no idea it happened that many times a day. And right, WE pay for it.
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